Our mission
To make every package that moves in Uganda traceable — from the counter where it is received to the hands that collect it.
Company portfolio
LoadEx, at a glance
LoadEx is a product of Akatare Jenga Stores LTD, a company registered in Uganda. We build cargo operations software for transport businesses, and we run a courier service on it from our offices in Kampala and Mbarara.
- RegisteredAkatare Jenga Stores LTD, Uganda
- 2 officesKampala and Mbarara
- 10+ townson our road routes, both ways
- 3 modesbus, truck and taxi operations
Who we are
Built in Uganda by people who move cargo
Across Uganda, cargo still moves on paper books. Cash changes hands without a record, parcels go missing between offices, and receivers call the desk again and again to ask where their goods are. Every gap costs transport businesses money and their customers’ trust.
LoadEx closes those gaps. Our software puts every package on a receipt, every load on a manifest, every shilling against the worker who collected it, and every receiver on an SMS update.
We use it ourselves. LoadEx Courier Services runs on the same system, so the platform is proven on real cargo every day — and businesses without a fleet of their own can still ship with that discipline.
Company facts
- Company
- Akatare Jenga Stores LTD
- Brand
- LoadEx
- Services
- Cargo operations software · Courier services
- Head office
- Room 127, 1st Floor, Hotel Equatorial Mall, Plot 37/39 William Street, Kampala
- Mbarara office
- Mbarara City Business Centre, Room 75
- Phone & WhatsApp
- 0781 922 138
- [email protected]
Why we exist
Mission & vision
Our vision
A transport sector where operators keep every shilling they earn and customers always know where their goods are.
What we do
One system, two services
LoadEx Platform
Software for your cargo desk
Bus companies, logistics firms, truck owners and taxi operators use LoadEx to receipt cargo, load and manifest trips, keep cash accountable and see every shilling in their reports.
- Receipts, labels and manifests in seconds
- Cash accountability for every worker, every day
- Receivers updated by SMS with a tracking link
- Offline-first Android field app with thermal printing
- A small charge per receipt. No setup fee. Training included.
LoadEx Courier Services
We carry it for you
Businesses bring parcels, bulk, bonded and sensitive cargo to our offices. We package, receipt and move it on LoadEx, and keep sender and receiver informed until it is collected.
- Parcels, sacks, commercial goods and construction materials
- Hospital samples and medicines handled with care
- Packaging handled by LoadEx staff
- Recovery and claims if anything goes wrong on the road
Our values
Safe. Secure. Reliable. Accountable.
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Safe
Cargo packed, loaded and handled with care, including sensitive and medical packages.
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Secure
Records, cash and customer data protected by roles, audit trails and managed devices.
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Reliable
Clear routes, real offices and a team that answers the phone when you call.
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Accountable
Every receipt, handover and correction is recorded. Nothing depends on memory.
Why businesses trust us
Proof, not promises
What stands behind every package you hand to LoadEx, and every receipt your team issues on it.
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A registered Ugandan company
Operated by Akatare Jenga Stores LTD, with offices you can walk into in Kampala and Mbarara.
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Every package on record
Receipted, labelled, manifested and collected with a code, with each step recorded as it happens.
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Data handled under Ugandan law
Personal data is processed in line with the Data Protection and Privacy Act, 2019. Privacy policy
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Recovery and claims
If something goes wrong on the road, cargo is recovered and claims are resolved against the receipt.
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Proven on our own cargo
Our courier service runs on the same software we sell, every working day.
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Trusted by real customers
From computer suppliers to décor houses and bonded traders. Our customers
Who we serve
Businesses that move goods every day
On the LoadEx Platform
- Bus companies
- Logistics firms
- Truck owners
- Taxi operators
Shipping with LoadEx Courier Services
- Companies & SMEs
- Hospitals & pharmacies
- Media houses
- Décor & event companies
- Bonded traders
- Personal traders
Customers include
- Codinex Computers Ltd
- Kumnandi Creations
- Kasaba Investments LTD
- Mbarara Bonded Hub Ltd
Let’s work together
Talk to the LoadEx team
Whether you want LoadEx on your own cargo desk or need cargo moved across Uganda, we’re one call away.